Billing Accountant managing billing operations and revenue management, requiring a Bachelor’s degree in IT or Finance with 3-5 years experience managing technical billing systems, in a telecommunications/technology environment, on-site role.

ROLE PURPOSE

• The Billing Accountant plays a critical dual role bridging IT system administration and financial operations. This role ensures billing accuracy, network-to-billing data integrity, and automated invoice processing. The ideal candidate leverages solid IT system knowledge, ERP expertise, and core accounting principles to optimize billing workflows, maintain system integrations, and minimize revenue leakage.

Key Responsibilities

Billing Operations & Revenue Management

• Generate, verify, and process customer invoices using automated billing workflows, ensuring pricing matches active contract terms.
• Perform pre-billing validation and configure new customer accounts in the billing engine.
• Process prompt service terminations and disconnected circuit updates in the system to ensure immediate billing stops and adherence to notice periods.
• Issue credit notes and Service Level Agreement (SLA) rebates through authorized system approval workflows.
• Support proper revenue recognition in alignment with IFRS standards by reconciling billed system revenue to the General Ledger
• Support month-end and year-end closing activities.

IT Systems & Data Integrity Management

• Maintain, configure, and troubleshoot specialized billing systems, ERP applications (e.g., MS Dynamics, PRISM, Sage Accpac), and Electronic Tax Register (ETR) integrations.
• Conduct routine system integrity checks and data updates to monitor unbilled revenue and prevent system sync failures.
• Audit data synchronization between active network infrastructure/circuits and billing software to ensure accurate service metering.
• Collaborate with internal IT teams and software vendors (e.g., Accpac, ETR support) to implement system enhancements, automation initiatives, and bug fixes

Accounts Receivable & Financial Reconciliation

• Conduct monthly revenue, deferred revenue, and provision reconciliations.
• Prepare product-level Profit & Loss (P&L) schedules and margin analysis reports.
• Collaborate with the Accounts Receivable team to investigate billing disputes, resolve invoice discrepancies, and support collection efforts.
• Prepare audit schedules and provide system event logs/documentation for internal, external, and tax audits.

Tax Compliance & Process Automation

• Ensure automated invoice generation complies with local tax regulations (VAT, Excise and other related taxes
• Continuous evaluation of billing workflows to automate manual processes and optimize cycle times.
• Participate in system enhancements and automation initiatives.
• Identify opportunities to improve billing efficiency and accuracy.

Key Performance Indicators (KPIs)

• System-to-network data reconciliation accuracy rate.
• Invoice generation speed and billing cycle turnaround time.
• Reduction in billing errors and dispute resolution turnaround time.
• System uptime and integration integrity between ERP, billing software, and ETR.
• Compliance with IFRS revenue recognition and statutory tax requirements.

Qualifications & Experience

Primary / Technical Qualifications (IT Bias)

• Education: Bachelor’s Degree in Information Technology, Business Information Systems, Computer Science, Data Analytics, or a related technology field with a minor/focus in Accounting or Finance. (Candidates holding a Bachelor’s in Accounting/Finance with strong, demonstrable IT/ERP administration expertise will also be considered).
• System Knowledge: Advanced proficiency with ERP billing modules (e.g., MS Dynamics 365, PRISM, Sage Accpac) and automated billing engines.
• Technical Skills: Strong understanding of database structures, system integration protocols, basic SQL/querying for reconciliation reporting, and advanced MS Excel skills.
• Experience: 3–5 years of experience managing technical billing systems, finance systems operations, or ERP billing modules within a tech-driven enterprise.

Secondary / Financial Qualifications

• Accounting Knowledge: Solid understanding of core financial accounting principles, General Ledger structures, IFRS 15 revenue recognition, and statutory tax compliance (VAT/ETR).
• Professional Certification: CPA 2, ACCA, or relevant software/ERP certifications (e.g., Microsoft Certified Systems Analyst/ERP) are a distinct advantage.

Skills & Competencies

• Technical Problem-Solving: Ability to identify and resolve system interface errors, data mismatches, and software glitches.
• Analytical & Reconciliation: Expertise in cross-referencing high-volume system data against general ledger entries.
• Communication & Collaboration: Skill in translating technical billing issues to non-technical finance teams and vendor support partners.
• Detail-Oriented & Methodical: Precision in auditing automated rules, contract rates, and billing logic.

Preferred Industry Experience

• Telecommunications / Internet Service Providers (ISPs)
• Technology / Software as a Service (SaaS)
• ERP System Vendors or Shared Service Centers